If there is a power outage or other storm related electrical issue, you must notify OUC. If it is an emergency such as a power line down, or a power line fire, please call 911. If it is another electrical issue or a storm knocks out power, you must call OUC at 407 423 9018. For cable and internet issues you must call your service provider. Southpointe cannot assist you with these issues as we have no control over cable, internet, or the electric. Thank you in advance for your cooperation